Accessing Your Account

I no longer have access to the email address in my account.
What do I do when issued a warning via email or on a Rejection Reason on my image(s).
My account has been Suspended by Bigstock.
My account has been Terminated by Bigstock


I no longer have access to the email address in my account.
Contact us immediately if you believe your email address was compromised,  used in error, or you can no longer access the email address and we will help you get the information in your Bigstock account in order.



What do I do when issued a warning via email or on a Rejection Reason on my image(s).
A warning lets you know that you have done something in violation of current Bigstock Policy. The warning will stay visible to administrators on your account and on any Rejected images to remind you not to repeat the action. Only contact us about a warning if you have been asked to do so.

My account has been Suspended by Bigstock...

Your account and/or Bigstock portfolio may not be in compliance with our Terms of Service. Check your email for correspondence from our Compliance Department. This email will provide specific information as to why your account has been Suspended and details on how and when to reply to us. Be sure to double check your SPAM folder for this email.

We will work hard to resolve your issue as soon as possible. Please only respond to our emails if you have been asked to do so - do not contact us repeatedly or in an excessive manner. During our investigation, we will contact you if more information is required to resolve the issue.

When contacting Bigstock support, it is in your best interest to communicate with us in a calm, clear and professional manner.

My account has been Terminated by Bigstock...
You have done something in violation of current Bigstock Terms of Service.  Account closures due to Termination decisions are final. You may not open a new account, share your content with other Contributors, or have your account reactivated.

Still have questions? Email us here
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