My Account

How can I update my email address?
I forgot my password. How do I create a new one?
How can I change my password?
Can I close my account?

How can I update my email address?
You can easily change your email address on your My Account page. Click on "Edit Profile" and enter your new email address on the next page (you may need to re-enter your password for security reasons).

I forgot my password. How do I create a new one?
You can reset your password by clicking on the “forgot password” link found on the login screen.  Enter the email address associated with your Bigstock account.  Within a few minutes, you will receive an email with a link. Click the link and follow the on-screen instructions to create a new password for your account. If you do not receive the email, please check your junk or spam folder.

How can I change my password?
You can easily change your password in your account on your My Account page. Click on "Edit Profile" and then click on "Change password" to choose a new, secure password.

Can I close my account?
Yes, you may close your account at any time. However, please keep in mind that if you close your account you will not be able to access your Purchase History, Your Saved Images or your Downloaded Images. Please email us with your request and we will be glad to assist you.

Still have questions? Email us here
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