Rejection Reasons Explained - Vectors & Illustrations

Why was my content rejected for Effects?
Why was my vector rejected for Bitmapping?
Why was my image rejected for needing a reference image?
Why was my vector rejected for Color Profiles?
How do I prevent rejections for a vector's Artboard?
Why was my content rejected for Illustration Designation?



Why was my content rejected for Effects?
This would indicate that the image has quality issues from digital techniques. Too much adjustment or using filters sometimes leads to problems.
All images submitted to Bigstock must be of high aesthetic quality and are reviewed based on technical standards. When tweaking an image to improve its quality, less is more. Try to be as subtle as possible.


Why was my vector rejected for Bitmapping?
The rejection reason will state: No Bitmaps. Bitmap images are not permitted

If you received a rejection for “bitmapping” in your file. Essentially this means there is a part of your file that is not editable as vector art whether its a added effect or a non-vector linked element.
Bitmapping may occur when pixel-based effects and certain transparency techniques are used in your vector art. Since we are saving the files down to either Illustrator EPS 8 or EPS 10 files, these effects and techniques will not be understood by these earlier versions of Illustrator.
EPS-8 creates rasters more often than EPS-10 files, but EPS-10 has its own quirks that can make it output as a raster.


Why was my image rejected for needing a reference image?
Every image you upload to Bigstock must be wholly owned by you. This includes any small element you may have used as part of an illustration or photo.
If the image contains silhouettes or auto-traced elements we require reference or source images to be included in your submission to show us that you own or created all parts of these images.

A reference image can be in the form of a photograph, a sketch or drawing and must be uploaded before you upload your content. Please note, it is not necessary to fill out a property release form, just upload the reference image file in the 'Manage Releases' area and be sure to choose Type: Reference Image. Then you will be able to link it to your content as necessary from the 'Edit and Submit' area.
* If you are creating the images digitally, please submit a screenshot of the outline/wireframe as reference.


Why was my vector rejected for Color Profiles?
Color Profiles: Your image contains both RGB and CMYK color profiles. Please resubmit your vector with only 1 color profile.

If you have received this rejection, it means that both RGB and CMYK color profiles are present in your EPS vector submission.
When both profiles are present, this is the error message we see when opening the file:
“This document contains objects using both CMYK and RGB color modes. Illustrator allows only one color mode per document. Which color mode would you like to use? CMYK? RGB?
Please note: Objects using the un-chosen color mode will be converted to the other color mode.”


To ensure that our customers have issue-free vector images, all contributors uploading vectors must have only one color profile associated with their EPS files
If your file is set in RGB mode (File>Document Color Mode>RGB Color), then all of your vectors are also RGB. Likewise if your file is in CMYK mode (File>Document Color Mode>CMYK Color), then all of your vectors will also be CMYK. Also be sure to check that the color swatches match whatever mode in which you are working.
Adjusting the color of your vectors is fairly simple. First, select all then go to Edit>Edit Color>Convert to CMYK/RGB. Also check that your color swatches match the color mode of your file. Color swatches in the other color mode can cause the warning to occur.


How do I prevent rejections for a vector's Artboard?
Sometimes a vector can be rejected for one of these reasons:
"Please remove multiple artboards/crops and resubmit." or "Please decrease the size of your artwork (or move it) to fit within the artboard."
 
When creating a vector artboards are sometimes overlooked but are very important for our customer's usability of the vector. It is important that the vector you upload to Bigstock contains only one artboard and that the image you created fits within that artboard and does not exceed its limits.
* To resolve the matter please save the vector file at a size no larger than 400 x 400 pixels and check to make sure there is only one artboard.


Why was my content rejected for Illustration Designation?
You must select the ‘Art-Illustration’ category​ and check the box on the Info tab​ in the 'Edit and Submit' area​ before this image can be correctly reviewed as an illustration.
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